Services to System Integrators

Deployment

Services

Implementation, configuration, acceptance testing

Value Proposition

Domain expertise, knowledge of multi-vendor products – e.g. Switches (PSTN, MSC, ATM), HLRs, DSLAMs, OSS products, DCN, Routers, Modems, Terminal Servers, multiple protocols – RS232, X.25, TCP/IP, SNMP

Experience

Several deployments around the world in complex multi-vendor networks for 10 years

Maintenance and Customer Support

Services

Maintenance services – e.g. software updates, upgrades, administration, backup/recovery

Value Proposition

Cost-effective maintenance services, availability of infrastructure for 24*7 customer and helpdesk support

Experience

Customer support services to several customers around the world

Integration

Services

Development of custom features on top of vendor provided solution, integration among multi-vendor systems

Value Proposition

Cost-effective customization services, seamless integration in the overall solution

Experience

Customized key performance indicators, reports, GUI enhancements, customer network management, event data augmentation, impact analysis, event correlation, graphical alarm display