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Services to Telecom Operators

Operations Consulting

Services

Operations assessment, report on present mode of operations, recommendations for cost containment and quality improvements

Value Proposition

More effective utilization of investment in network and OSS, streamlining of operational processes

Experience

Assessment of 6 NOCs of an RBOC in USA, recommendations to save millions of US$ per year on operational costs

Solution Architecture

Services

Overall integrated architecture of OSS to meet TMN FCAPS or TMF TOM functional needs of evolving networks

Value Proposition

Knowledge of standards and several vendor products, phased path towards a vision of integrated operations

Experience

Solutions to several customers around the world integrating multi-vendor network elements and OSS products

Solution Evaluation

Services

Understanding of network and service objectives, evaluation of solutions offered by vendors, gap analysis

Value Proposition

Expertise in network operations and requirements to be expected from vendors of OSS products and services

Experience

Gap analysis for two customers in EMEA and APAC

Deployment

Services

Review of vendor provided acceptance tests, induction of technology into network, end-to-end integration testing

Value Proposition

End-to-end solution verification

Experience

Deployment of solutions at several customers in NAR, EMEA, APAC and CALA regions

Interfaces

Services

Development, configuration and verification of interfaces among multi-vendor systems

Value Proposition

Cost-effective integration services for customer specific network environment

Experience

Track record of interfaces using a variety of protocols - SNMP, CORBA, TCP/IP, X.25, FTAM, XML

Advanced Service Assurance

Services

Multi-tiered solutions, advanced event correlation based on network topology, high availability, customer/service impact

Value Proposition

Probable root cause analysis, higher quality of service level management

Experience

Solutions to two customers in NAR and EMEA

Operations Handholding

Services

Handholding of NOC team during the induction phase of systems and processes

Value Proposition

Streamlined operational processes and documentation, on-the-job staff training, quicker stabilization of systems/procedures

Experience

Operations handholding of a customer in EMEA

Custom Features and Integration

Services

Development of custom features on top of vendor provided solution, integration among multi-vendor systems

Value Proposition

Cost-effective customization services, seamless integration in the overall solution

Experience

Customized key performance indicators, reports, GUI enhancements, customer network management, event data augmentation, impact analysis, event correlation, graphical alarm displays

Training

Services

Advanced telecom networking technologies and network operations training

Value Proposition

Scalable model to build network support organization

Experience

Training to several operators around the world

 
       
       
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