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Services to Telecom Operators
 Operations Consulting
 Services
Operations assessment, report on present mode of operations, recommendations for cost containment and quality improvements
Value Proposition
More effective utilization of investment in network and OSS, streamlining of operational processes
Experience
Assessment of 6 NOCs of an RBOC in USA, recommendations to save millions of US$ per year on operational costs
Solution Architecture
Services
Overall integrated architecture of OSS to meet TMN FCAPS or TMF TOM functional needs of evolving networks
Value Proposition
Knowledge of standards and several vendor products, phased path towards a vision of integrated operations
Experience
Solutions to several customers around the world integrating multi-vendor network elements and OSS products
Solution Evaluation
Services
Understanding of network and service objectives, evaluation of solutions offered by vendors, gap analysis
Value Proposition
Expertise in network operations and requirements to be expected from vendors of OSS products and services
Experience
Gap analysis for two customers in EMEA and APAC
Deployment
Services
Review of vendor provided acceptance tests, induction of technology into network, end-to-end integration testing
Value Proposition
End-to-end solution verification
Experience
Deployment of solutions at several customers in NAR, EMEA, APAC and CALA regions
Interfaces
Services
Development, configuration and verification of interfaces among multi-vendor systems
Value Proposition
Cost-effective integration services for customer specific network environment
Experience
Track record of interfaces using a variety of protocols - SNMP, CORBA, TCP/IP, X.25, FTAM, XML
Advanced Service Assurance
Services
Multi-tiered solutions, advanced event correlation based on network topology, high availability, customer/service impact
Value Proposition
Probable root cause analysis, higher quality of service level management
Experience
Solutions to two customers in NAR and EMEA
Operations Handholding
Services
Handholding of NOC team during the induction phase of systems and processes
Value Proposition
Streamlined operational processes and documentation, on-the-job staff training, quicker stabilization of systems/procedures
Experience
Operations handholding of a customer in EMEA
Custom Features and Integration
Services
Development of custom features on top of vendor provided solution, integration among multi-vendor systems
Value Proposition
Cost-effective customization services, seamless integration in the overall solution
Experience
Customized key performance indicators, reports, GUI enhancements, customer network management, event data augmentation, impact analysis, event correlation, graphical alarm displays
Training
Services
Advanced telecom networking technologies and network operations training
Value Proposition
Scalable model to build network support organization
Experience
Training to several operators around the world
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