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Customer Success
About Seagullinfo
Value Proposition

Seagullinfo's directors have extensive international experience in telecom, network operations, OSS, knowledge management and software engineering. Seagullinfo's management combines the best international practices found in the work cultures in several countries. Seagullinfo’s directors, J. C. Desai and K. C. Desai, jointly bring over 30 years of versatile experience in telecom, IT, education, pharmaceutical, manufacturing, entertainment, travel and finance industries.

J. C. Desai

  • 16 years of experience in telecom with AT&T Bell Labs and Lucent Technologies, USA
  • Performed every technical job function including systems engineering, analysis, project management (including management of geographically remote teams in multiple countries), architecture, design, software development, implementation, customer acceptance, support and training
  • Recognized in the top 2% of the technical population as a Consulting Member of Technical Staff (a level above Distinguished Member of Technical Staff)
  • Conducted a 3 days service assurance seminar for BSNL, India’s largest telecom service provider
  • Leadership, people skills, mentoring abilities and technical depth to ensure client success
  • Experience with large telecom service providers in all continents (NAR, EMEA, APAC, CALA)
  • Education: B. Tech. (EE), IIT Powai, India (GPA 9.0 / 10.0), M. S. Computer Science, Stevens Institute of Technology, New Jersey (GPA 4.0/4.0)

K. C. Desai

  • 10 years of industry experience in business operations audit, financial assessment and software project management
  • Management auditor of a large pharmaceutical company in India
  • Gathered operational data to find statistical patterns to recommend process improvements that resulted in substantial operational cost savings for clients
  • Interfaced with international clients for offshore development projects
  • Proactively managed a 15 member offshore team for a U.S. based custom development project
  • Education: Chartered Accountant (India)
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